Charleston Per Se! utilizes FED-EX and UPS for most ground shipments within the USA. We also use USPS Priority Mail with tracking depending upon the area and cost effectiveness most beneficial to customer. Expedited shipping is also available upon request and are based on size or net weight of shipment. Please contact us for expedited carrier costs on your item.
Free Shipping
In cases of promotional give-aways, i.e., free shipping, buy one get one free, free dvd with purchase or percentage or dollar amount off any items available for purchase on this website, no two combination giveaways or promotions can be credited to or deducted from your purchase.
Returns and Exchanges
You may exchange or return merchandise for a full refund based on the original form of purchase. Food items can only be exchanged if package has not been opened. Gift basket contents can be exchanged only if damaged or defective. If you paid with a Charleston Per Se! gift certificate, the debited amount will be credited toward any of our online store merchandise.
If for any reason you are not satisfied with your purchase, you may return it within 30 days for a full refund of the product*(s), less all shipping costs. Please call customer service toll free at 1-888-766-6575 or email at cs@jettstarr.com and a return authorization will be sent to you via email, fax, or US Mail. Please complete the entire form, including reason for return or exchange, then send your original dated invoice or sales receipt, return authorization form and returnable item in its original packaging to:
Charleston Per Se!
JettStarr Productions
73 Shelley Avenue
Yonkers, NY 10701
USA
*we reserve the right to deny return(s) of specific un-resaleable merchandise
Secure Shopping
Your security is a priority at jettstarr.com. To provide credit card security and keep your personal information safe, we use Secure Sockets Layer (SSL) technology, the most widely used data encryption coding system for secure e-commerce transactions. All of your information is encrypted (scrambled) prior to being sent over the Internet to our system. To protect your information once we receive it, we place it on systems behind secure firewalls, which are communication-management computers designed to keep information safe and inaccessible to other Internet users. If your browser doesn't accept the SSL technology, transactions will not be permitted.
For return visits to the site, we can also store your credit card information in our system using that same technology. Shopping at Charleston Per Se! via jettstarr.com is safe, convenient and secure. We accept Visa, MasterCard, Discover, PayPal, and American Express via PayPal. You no longer have to be a PayPal member to pay via credit card. Please contact us for further clarification on PayPal payments if you wish. Toll free 888-766-6575 or email us at cs@jettstarr.com.
To confirm that your connection is secure, look for a locked padlock icon or solid key icon at the bottom of your browser window. The letters "https" (rather than "http") located in the URL address window at the top of your browser also indicate that you are using a secure browser while completing a transaction with us. Your protection is secured by the GeoTrust SSL Premium Web server certificate. Look for the GeoTrust emblem and our security certificates prominently displayed on our website.
If at any time you are uncertain about the security of our site, view our Privacy Policy or call Customer Service at 1-888-766-6575. To phone in an order, call our toll-free ordering line, 1-888-766-6575 and a customer service representative will be happy to help you.
Under consumer protection laws, your liability is limited to $50 in cases of fraudulent charges to your credit card account.
